COOKIE POLICY PRODUKTA MOTORS (Pty) LTD t/a PRODUKTA VOLVO CARS
This cookie policy explains how Produkta Volvo Cars Mbombela uses cookies and similar technologies on produktavolvo.co.za. It should be read together with our Privacy Policy and POPIA Notice.
1. What cookies are
Cookies are small text files that a website stores on your device when you visit it. They allow the website to remember your actions and preferences, measure how it is used, and show you relevant advertising. Some cookies are set by us (first-party cookies) and some are set by other companies whose services we use on our website (third-party cookies).
2. How we use cookies
When you first visit our website, a cookie banner asks for your consent. Strictly necessary cookies are always active because the website cannot work properly without them. All other cookies (functional, analytics and advertising) are only set if you accept them, and you can change your choice at any time (see section 6).
Some cookies collect information such as your IP address, device identifiers and browsing behaviour, which may be personal information. We process this information in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
3. Cookies we use
3.1. Strictly necessary cookies
These cookies keep the website secure and remember your cookie choices. They cannot be switched off.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cookieyes-consent | Produkta Volvo Cars (CookieYes) | Remembers your cookie consent choices | 1 year |
| __cf_bm | Cloudflare | Distinguishes people from bots to protect the website | 30 minutes |
| cf_clearance | Cloudflare | Records that you passed a security check, set only when a check is shown | 30 minutes |
3.2. Functional cookies
These cookies are set by embedded content, such as Volvo model videos and our location map. If you decline them, embedded videos and maps may not load.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| YSC | YouTube (Google) | Tracks views of embedded videos | Session |
| VISITOR_INFO1_LIVE | YouTube (Google) | Estimates bandwidth and remembers video player settings | 6 months |
| VISITOR_PRIVACY_METADATA | YouTube (Google) | Stores your cookie consent state for YouTube | 6 months |
| NID | Google Maps (Google) | Remembers map preferences for the embedded map on our Find Us page | 6 months |
3.3. Analytics cookies
These cookies help us understand how visitors use our website, for example which Volvo models and pages are viewed most, so that we can improve it. The information is aggregated.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_MSP9ZJH8SL | Google Analytics | Maintains session state for our Google Analytics property | 2 years |
3.4. Advertising cookies
These cookies measure the results of our Google and Meta (Facebook and Instagram) advertising, for example whether an ad led to a test drive booking or quote request, and allow us to show relevant Produkta Volvo Cars advertising to people who have visited our website.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Measures ad clicks and conversions on our website | 3 months |
| IDE | Google (doubleclick.net) | Shows relevant ads and measures their performance | 13 months |
| test_cookie | Google (doubleclick.net) | Checks whether your browser accepts cookies | 15 minutes |
| _fbp | Meta | Identifies browsers to deliver and measure Facebook and Instagram ads | 3 months |
| _fbc | Meta | Records the ad click that brought you to our website | 3 months |
| fr | Meta (facebook.com) | Delivers, measures and improves the relevance of ads | 3 months |
4. Other technologies we use
4.1. Cloudflare Web Analytics measures website performance and visitor numbers without using cookies or tracking you across websites.
4.2. Cloudflare Turnstile protects our test drive, quote, trade-in, service booking and contact forms against spam by checking signals from your browser.
4.3. Local storage: our website builder stores a small amount of data in your browser’s local storage to display page elements correctly. It does not contain personal information.
4.4. Google Fonts: some typefaces are loaded from Google’s servers, which means your IP address is shared with Google. No cookies are set.
5. Volvo Car South Africa and other websites
Some links on our website, such as the Car Configurator and Recalls pages, take you to volvocars.com/za, which is operated by Volvo Car South Africa. Volvo Car South Africa and any other website you visit through our links use their own cookies and have their own cookie and privacy policies, which we do not control. We recommend that you read them.
6. Managing your cookie preferences
6.1. You can change or withdraw your consent at any time: Change your cookie settings.
6.2. You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of our website may not work correctly.
6.3. You can manage how Google and Meta use your information for advertising in your Google My Ad Center and Meta ad preferences, and opt out of Google Analytics with the Google Analytics opt-out browser add-on.
7. Changes to this cookie policy
We may update this cookie policy from time to time, for example when we add or remove services on our website. Any changes will be posted on this page and will be effective from the date of posting.
8. Contact us
If you have any questions about our use of cookies,